Shipping policy
Shipping Policy
Thank you for shopping with Ishq Jewelry.
Processing Time
Orders are processed within 1–3 business days (excluding weekends and holidays). Once your order has shipped, you'll receive a confirmation email with tracking information.
Please note that processing times may be slightly longer during holidays, promotions, or new product launches.
Shipping Rates
- Free U.S. shipping on orders of $65 or more.
- A flat shipping rate of $5.99 applies to U.S. orders under $65.
Delivery Estimates
Most U.S. orders arrive within 3–7 business days after shipment. Delivery times are estimates and may vary due to carrier delays, weather, or other circumstances beyond our control.
International Shipping
At this time, we ship within the United States only.
Lost or Delayed Packages
Once your order has been shipped, delivery is the responsibility of the shipping carrier. If your package appears to be delayed or lost, please contact us at hello@ishqjewelry.com, and we'll do our best to assist you.
Incorrect Shipping Address
Please ensure your shipping address is correct before placing your order. We are unable to guarantee delivery or issue refunds for orders shipped to an incorrect address provided at checkout.
Questions
If you have any questions about your order or shipping, please contact us at hello@ishqjewelry.com.